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  • ANUA Niacinamide 10% + TXA 4% Dark Spot Correcting Serum

    Combat dark spots effectively with ANUA's Niacinamide 10% + TXA 4% Serum. Unlock the key to brighter and smoother skin.

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    SK-II Facial Treatment Clear Lotion

    Elevate your skincare routine with SK-II Facial Treatment Clear Lotion. Scientifically proven results for glowing, healthy skin.

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    Transform Your Skin with Skinceuticals Top-Rated Products.

    Achieve flawless skin with SkinCeuticals Skincare Line. Formulated with scientifically proven ingredients for visible results.

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FREQUENTLY ASKED QUESTIONS

Can I track my item?

Track Your Order:

Once your order has been processed and shipped, you will receive a tracking number from the courier. This tracking number will be added to your order details.

How to Track Your Order:

  1. Check Your Email: Keep an eye on your inbox for an email notification containing your tracking number. This email will also include instructions on how to track your package.
  2. Visit Our Website: If you've created an account with us, you can log in to your account dashboard and find your order details, including the tracking number.
  3. Track Directly with the Courier: Use the tracking number provided to track your order directly on the courier's website. Simply enter the tracking number in the designated tracking field to get real-time updates on your package's journey.

How long does shipping take?

Domestic Shipping:

  • Estimated Delivery Time: 5-7 business days

International Shipping:

  • Estimated Delivery Time: 14-22 business days

Please note that delivery times may vary depending on factors such as customs processing and local postal services in the destination country. We strive to ensure timely delivery but appreciate your understanding in case of any unexpected delays.

What is your exchange policey?

Returns and Exchanges:

  • Returns and exchanges are accepted within 14 days from the date of delivery.
  • We do not accept returns or exchanges for reasons such as change of mind or finding a better price elsewhere.
  • We do not accept returns on any opened skincare products due to hygiene reasons. Please ensure that you're satisfied with your purchase before opening the product.

International Returns and Exchanges:

  • We regret to inform you that we do not offer international returns or exchanges at this time.

How to Initiate a Return:

  • To initiate a return or exchange, simply message us within the 14-day period from the date your order was delivered.
  • Once we receive the product in its original condition, we will process the refund or exchange.

Shipping Label:

  • Please note that the shipping label for the return is the responsibility of the customer.

Contact Us:

  • If you have any questions or concerns regarding our exchange policy, please don't hesitate to contact our customer support team. We're here to assist you.